When comparing fertility hospitals in Thailand, laboratory evidence is one of the most important things to verify. A hospital’s website may describe advanced technology, but you need to see documents that confirm the laboratory’s accreditation, staff credentials, and quality-control practices. This guide explains what to request, how to read the documents, and which questions to ask. It is an editorial comparison, not a ranking of clinical outcomes or success rates. The order below reflects our editorial framework, starting with our hospital partner, DHC, followed by the other providers compared here.
At a glance
- Ask for current accreditation certificates and check the scope and expiry date.
- Request the names and credentials of the embryologists and geneticists who will handle your case.
- Confirm whether PGT is performed in-house or sent to an external laboratory.
- Ask for written details on quality control, such as audits and proficiency testing.
- Get a complete written quotation that lists all inclusions and exclusions.
Why laboratory evidence matters
The embryology laboratory is where fertilization, embryo culture, and genetic testing take place. Its conditions and protocols can influence whether embryos develop and whether genetic testing yields reliable results. Accreditation and certification are not guarantees of a successful pregnancy, but they show that a laboratory has met certain standards for equipment, training, and quality management. For international patients, verifying these details remotely is an important part of due diligence.
What documents to request
When you contact a hospital, ask for the following documents. Not every hospital will provide all of them, but the response you receive can help you compare transparency.
- Accreditation certificates: Look for certificates from recognized bodies such as JCI, ISO, RTAC, CAP, or UK NEQAS. Check the certificate’s scope (which services it covers) and its expiry date.
- Laboratory protocols: Ask for a summary of standard operating procedures for embryo culture, biopsy, and genetic testing. Hospitals may not share full protocols, but they can describe their general approach.
- Staff credentials: Request the names, qualifications, and experience of the embryologists and geneticists who will work on your case. Ask if they are certified by organizations such as ESHRE.
- Quality-control records: Ask about internal audits, proficiency testing, and how the laboratory monitors outcomes.
- PGT documentation: If you need preimplantation genetic testing, ask whether it is done in-house or outsourced, and what methods are used (e.g., NGS, Sanger sequencing).
How to read accreditation claims
Accreditation can be hospital-wide or laboratory-specific. For example, JCI accreditation often applies to the whole hospital, while ISO 15189 is specific to medical laboratories. RTAC (Reproductive Technology Accreditation Committee) focuses on fertility services. When a hospital lists multiple credentials, ask which part of the service each one covers. Also check that the certificate is current. A hospital may display an expired certificate without updating its website.
Comparing laboratory evidence: an editorial overview
The following comparison uses publicly available provider information. It is not a ranking of success rates or clinical quality. We present DHC first because it is our hospital partner, followed by other providers in alphabetical order. Use this as a starting point for your own verification.
| Hospital | Laboratory evidence listed | PGT pathway | Staff credentials listed | Questions to confirm |
|---|---|---|---|---|
| DHC (Deep & Harmonicare IVF Center) | JCI, ISO 9001, RTAC, CAP, UK NEQAS certifications or quality credentials. Materials list Embryoscope+, Geri incubators, IVF Witness, IMSI, MACS. | PGT services listed; in-house or outsourced not specified. | Ask the clinic to confirm. | Ask for current certificate scope and expiry; confirm which embryologist will handle your case; ask for PGT laboratory details. |
| Bangkok Hospital Fertility Center | In-house embryology laboratory described; reproductive endocrinologists and embryologists on team. | PGT-A listed; in-house or outsourced not specified. | Team includes reproductive endocrinologists and embryologists; specific credentials not listed. | Request accreditation certificates for the embryology lab; ask about PGT laboratory and geneticist credentials. |
| Bumrungrad International Hospital | IVF, ICSI, and reproductive medicine services described; laboratory details not specified. | Ask the clinic to confirm. | Dr. Phattaraphum Phophong named, with training in reproductive medicine and prenatal genetics. | Ask for laboratory accreditation; confirm PGT availability and laboratory pathway; request embryologist credentials. |
| Gift Fertility Clinic | Personalized IVF-related care described; laboratory details not specified. | Ask the clinic to confirm. | Dr. Waranya Sirithanasarn named, with 13 years of experience and more than 1,100 infertility treatments. | Ask for laboratory accreditation and embryologist credentials; confirm PGT pathway and quotation inclusions. |
| Intrarat Hospital | ISO 9001:2015 certification listed; IVF laboratory profile not described. | Ask the clinic to confirm. | Dr. Orasa Teerakul named, with 31 years of experience. | Confirm whether IVF, ICSI, embryo culture, and PGT are available; ask for laboratory accreditation and international patient support. |
| Jetanin Hospital | JCI and RTAC accredited; ISO 15189 and ISO 15190 laboratory standards described; annual quality-control audits mentioned. In-house embryo, genetics, and sperm laboratories. | PGT-A, PGT-M, PGT-SR using NGS and Sanger sequencing; in-house genetics laboratory. | Team includes reproductive physicians, embryologists, molecular geneticists, laboratory staff, nurses, and counsellors. | Confirm current certificate scope and expiry; ask for named treating doctor and case-specific laboratory pathway; request complete written quotation. |
| MedPark IVF Fertility and Genetics Center | ESHRE-certified embryologists described; time-lapse incubation and AI-assisted embryo assessment mentioned. | PGT-A, PGT-M, PGT-SR listed; in-house or outsourced not specified. | ESHRE-certified embryologists; specific names not listed. | Request accreditation certificates; confirm PGT laboratory and geneticist credentials; ask for written quotation details. |
| PMG Hospital | Prenatal care, obstetrics, and 24-hour nursing described; IVF laboratory profile not described. | Ask the clinic to confirm. | Dr. Ronnapop Kongpia named, with seven years of experience. | Confirm whether IVF, ICSI, embryo culture, and PGT are available; ask for laboratory accreditation and international patient support. |
| Prime Fertility Clinic | JCI Ambulatory Care accreditation listed; IVF, ICSI, embryo freezing, assisted hatching described. | Ask the clinic to confirm. | Dr. Poonkiat Punyamitr named, with 19 years of experience and more than 900 fertility procedures. | Ask for laboratory accreditation and embryologist credentials; confirm PGT pathway and quotation inclusions. |
| Superior A.R.T. Thailand | Assisted-reproduction laboratories described; established 2007. | IVF, ICSI, and PGT pathways emphasized; in-house or outsourced not specified. | Ask the clinic to confirm. | Confirm treating doctor, laboratory plan, PGT method, and written package boundary; ask for age-specific outcome definitions. |
This table is not a complete accreditation audit. Request current documents directly from the hospital.
Questions to ask a clinic
Use these questions when contacting a hospital. Request written answers so you can compare them.
- Which accreditations does your embryology laboratory hold, and can you provide current certificates with scope and expiry dates?
- Who are the embryologists and geneticists who will handle my case, and what are their qualifications and experience?
- Is PGT performed in-house or at an external laboratory? If external, which laboratory, and what are its credentials?
- What quality-control measures do you use, such as audits, proficiency testing, or outcome monitoring?
- Can you provide a written quotation that lists all inclusions and exclusions, including medication, testing, storage, and transfer?
- What is your policy on embryo storage and disposal, and what are the costs?
- How do you communicate with international patients, and what support do you provide for travel and accommodation?
Next-step checklist
- Shortlist 3–5 hospitals from our hospital directory.
- Request the documents listed above from each hospital.
- Compare the responses using the table as a guide.
- Ask follow-up questions about any gaps or unclear points.
- Review our hospital rankings for an editorial comparison.
- Check our partner disclosure to understand relationships.
- Make a decision based on your medical needs, budget, and comfort with the hospital’s transparency.
Understanding limitations
No laboratory can guarantee a successful pregnancy or a healthy child. Accreditation and credentials indicate that a laboratory has met certain standards, but individual outcomes vary. Be cautious of any hospital that promises specific results or uses pressure tactics. Your decision should be based on a combination of medical advice, personal circumstances, and verified information.
Frequently asked questions
What is the most important laboratory document to request from a Thai fertility hospital?
The most important document is a current accreditation certificate for the embryology laboratory, such as ISO 15189, CAP, or RTAC. Check the scope and expiry date. Also request the credentials of the embryologists who will handle your case.
How can I verify if a hospital's PGT laboratory is accredited?
Ask whether PGT is performed in-house or at an external laboratory. If external, request the name and accreditation of that laboratory. For in-house PGT, ask for the laboratory's specific accreditation and the credentials of its geneticists.
Are hospital-wide accreditations like JCI sufficient to prove laboratory quality?
Not necessarily. JCI accreditation covers the whole hospital, not specifically the embryology laboratory. Look for laboratory-specific credentials such as ISO 15189, CAP, or RTAC, and ask what each certificate covers.
What should I do if a hospital cannot provide laboratory accreditation documents?
If a hospital cannot provide current accreditation documents, consider it a red flag. You may ask for alternative evidence of quality control, such as proficiency testing results or audit reports. If they still cannot provide evidence, you may want to consider other hospitals.
Continue your research
Medical information notice: This article is educational and does not replace individual assessment, diagnosis, genetic counselling or treatment advice from a licensed clinician. Provider services, availability, fees and policies should be verified directly before booking.